What our Customers say...
I worked with Sonja as well, when I found a leak in my dishwasher and my insurance called SERVPRO out. While the insurance pretty much told me I'm SOL and on my own, and Sonja was a light in the dark during a stressful time. She stayed with me the entire time the insurance adjuster was out. While she did her inspection she made sure to take the time to explain different scenarios, options and costs (since I'm on my own with that). She was super helpful, made me feel comfortable and really was amazing to work with. Honestly, because of her, SERVPRO is now my #1 choice for any remediation damage. She's a huge asset to her company and was just super during a time when I needed to know someone was on my side
While every personal "emergency" comes with its own set of chaotic circumstances, I want to commend the SERVPRO of Lodi team for making a difficult situation less stressful for our family. A small but destructive house fire (smoke damage) on Thanksgiving was a huge headache, but the team at SERVPRO was very professional, knew how best to mitigate, and moved quickly to get the work done. The cleaning crew checked in with me multiple times daily, the office administrators coordinated a lot of moving parts and never once did something slip between the cracks. Thank you, SERVPRO of Lodi, for doing a fantastic job of restoring our home and our peace of mind.
I love SERVPRO of Lodi! The historic chapel where I pastor in Lodi needed a cleaning from floor to ceiling. We had tremendous
SERVPRO of Lodi came out on an emergency water loss for us after a summer thunderstorm got one of our office wet. They were fast on arriving and got us dried out quickly. Thanks!
We've used SERVPRO of Lodi on 2 of our retail post construction cleanup jobs in the last 6 months, they've been on time and have cleaned everything requested. They were also able to take care of an emergency water damage we had, we will be happy to use them again on our future projects
The crew at SERVPRO of Lodi was detailed in their cleaning and drying down of our home.
Throughout the entire process of getting my home cleaned after reconstruction from a water damage, SERVPRO of Lodi has been there. They worked with my insurance company to try and get my home cleaned, it was a challenge to say the least. SERVPRO of Lodi's crew cleaned everything from top to bottom and they were very detailed!
SERVPRO of Lodi has taken great care of my mothers personal items during this time. They've been wonderful to work with
The female crew at SERVPRO of Lodi (Delma, Petra and Maryann) were hardworking and amazing, they've taken care of our personal belongings during this entire process
SERVPRO of Lodi was happy to help us out during our water and mold damage, they worked with our insurance company and the hygienist to get the job completed. Even with some challenges during the job process they were hard working and efficient.
SERVPRO of Lodi was the only company that was willing to help me out during this challenging time. They helped me with my paperwork when my insurance company couldn't be contacted.
SERVPRO of Lodi came out quickly and gave us an estimate for a biohazard cleanup. They are friendly and I won't use anyone else but them for our future cleaning needs
I was very happy with SERVPRO of Lodi's services, they cleaned my area rugs and removed all the dog odor!
I contacted Perry at SERVPRO for some work on my residence....Perry personally came out and completed the estimate. Then his team came out and completed the work on schedule. Everything about the transaction was great, from the price to the professionalism of the SERVPRO of Lodi staff. Highly recommend Perry and his team.
So, I'm giving a HUGE SHOUT OUT and THANK YOU to Paul Anderson and SERVPRO. Last Friday about 25% of my office flooded. And mind you, this is the day before I'm leaving out of town for the weekend with no cell reception.
My first thought was, "I gotta call Paul Anderson from SERVPRO!" Without fail, Paul Anderson picks up and says, "Don't worry, I'll get you taken care of." SERVPRO was out here shortly afterwards with a crew cleaning up and setting up fans.
When the crew got here I asked them if I should cancel my trip. They said, "No, don't do that. If you have a key we can come back throughout the weekend and check on everything."
Monday I was back in business.
Talk about service! Thank you Paul Anderson, SERVPRO and your crew!!!
I can't begin to thank you enough for taking care of the mold in our home in such a timely manner.
Your crew were very professional and courteous and kind to get this taken care of for us.
I was very stressed to have mold; with family coming and there SERVPRO was and did a wonderful job
I had these folks clean the carpets in my house a couple of months ago and WOW what a great job they did!! My carpets were supposed to be a dark green but looked almost a brownish/green from all the outside coming inside. When they got done not only were the carpets a dark green again but they were look shiny and brand new. They're a little more money than your average carpet cleaning company but worth every cent!!! I like the job they did on my carpets so well I had them do my Mom's carpets in her house too and what an amazing job they did there too!! If you want it done right and make your carpets look new again these are the only guys too call.
I walked into the bathroom downstairs and water everywhere! SERVPRO in Lodi was at our home the same day. They were very professional, and did a great job. The came to our house three days in a row to check to see the progress. I was impressed
SERVPRO of Lodi is there for Fire/Water Damage Restoration 24/7 365 a year! They support their community by volunteering with local charities. They are members of the Lodi Chamber of Commerce and Lodi Rotary Club.
We hired SERVPRO of Lodi to clean the walls and 8' ceilings of our kitchen, living room and dining area. I had noticed that in our kitchen the tops of the walls and the outside edges of the ceilings were discolored and the same thing along one wall in the living room. I scheduled with Perry, who was very helpful. He gave me an estimate with a low and high that were $100 apart. He gave an arrival window of just 30 minutes, which I really appreciate. Delma and Petra were right on time. They were very friendly and hard-working. A couple of times when I asked them to go over an area one more time, they did it without any attitude. They did a fantastic job and the kitchen, in particular, looks so much better. The price fell within the estimate Perry gave me. I'm sure we will use them again in the future.
I know SERVPRO offers specialized services for flooding and fires, but if you want just a good carpet cleaning, they are the best. Very competitive pricing and easy to work with. Good people.
I have used SERVPRO of Lodi for cleaning my carpets on several occasions. Their professional staff arrives on time and they do an excellent job. My carpet looks like new after they are done!
Paul & staff are amazing. They actually do come back to clean if they do not get it right the first time... AT NO CHARGE... Thanks Paul
I am writing to recommend the services of SERVPRO of Lodi's fire response team. Project Manager Tom Lowe, Christy Page, Petra Arce and Mary Ann Escarsega have been cleaning up the damage from the fire and smoke in the home.
I was impressed with the quick response ad the concern they had for the property of the home. The staff was very courteous, polite and helpful throughout the duration of the job.
I feel it is important to mention the attention to detail that the team put forth in order to do a job correctly. I was impressed with the hard work done by the team.
I feel confident in recommending SERVPRO of Lodi and the team mentioned for services needed to clean a structure due to damage.
Thank you for being so accommodating to our family during this hard time with our Mom. You are awesome and did a Great Job!
Had SERVPRO out at my house to clean my carpets. THEY DID a great job! I am sold; you'll be doing my carpet from now on. The crew was great and extremely courteous. They even did our 5th wheel carpets. Seriously very happy!
My SERVPRO of Lodi Technician and his assistant were everything you would expect of good customer service! They went above and beyond my expectations. Thanks guys, keep up the good work!
Your tech that worked at my house was a lifesaver!
Thank you very much for sending two fine gentlemen to do our duct cleaning. GREAT job guys!! Thanks and we shall use your services again in the future.
I had my office carpets cleaned last week by SERVPRO Lodi. They did the best job ever! They got out spots that other companies said they could not. My carpets now look BRAND NEW! If you need your carpets cleaned, I highly recommend you give them a call.
Dear SERVPRO, Thank you so much for sending someone out to our house a few days ago. I hope that you continue to keep up your honest, intelligent work to save all of us (unintelligent) homeowners from mis-information! We had our toilet fixed by a plumber the next day after your tech was at the house. What a relief! Thank you!
Ben, SERVPRO of Lodi Lead Tech showed exceptional honesty while working. He Discovered a Wallet full of Money and returned it to me.
I really appreciate how efficient the company was on fixing the mold issue in my home. The staff was professional and easy to work with. Thank You!
We have used SERVPRO for both an emergency flood situation and for carpet cleaning. Both times the service was outstanding! They are knowledgeable, friendly, and professional. It is time for carpet cleaning again and so called to make an appointment. Service continues to be top notch and Sandy was very helpful in working around our schedule.
The past Saturday I came home and opened our garage door to water dripping from the bottom of it and flowing from our laundry room door. My spouse was home and our water out hose disconnected from the washer and went everywhere. Tom from SERVPRO showed up, tested the radius of the water in the carpet, and got to work. He was there for about 6 hours, came back after another job to provide a box to run everything so it wouldn't blow my breaker, and came back for inspection the next day. After 2 days of following his instructions our home is finally back to where it needs to be. If you need work done please contact this company first. Do it right... water damage can cause so much damage if it's not corrected the right way the first time.
Insurance Agent - M. Foxx