SERVPRO of Lodi - Satisfied Commercial Customer Review
I would go 10 Stars..... honestly! About a month ago I called in to have them come out because we had a small over flow in our master bathroom. My spouse and I cleaned it up and dried it ourselves but I wanted to make sure we got it good enough to prevent mold. Perry came out and confirmed we did great work and there were zero concerns with potential mold. I got an estimate for future carpet cleaning and knew this was my go to company for anything they do.
..... well ..... the past Saturday I came home and opened our garage door to water dripping from the bottom of it and flowing from our laundry room door. My spouse was home and our water out hose disconnected from the washer and went everywhere. I was so mind blown I didn't even know where to start so I went straight to our breaker box and killed everything while my mind kept racing. Honestly, I couldn't remember the name of the company that came last month but I remembered Perry so I searched yelp again looking for the highest ranked business in the area and called. When the call was answered they asked how they can help and I literally asked " do you have a Perry with this company "? She said yes but he is unavailable at the moment can we get the next available tech to help? I said yes please as long as I know I'm with the right company I need someone out here as soon as possible...
About 15-20 minutes went by which allowed me to remove both the washer and dryer out. I also cleared all the furniture away from the walls in two rooms and cleared out their closets. Tom showed up, tested the radius of the water in the carpet, and got to work. He was there for about 6 hours, came back after another job to provide a box to run everything so it wouldn't blow my breaker, and came back for inspection the next day. After 2 days of following his instructions our home is finally back to where it needs to be. I'm currently waiting for a phone call from Perry to wrap things up and schedule the full carpet cleaning.
If you need work done please contact this company first. Do it right... water damage can cause so much damage if it's not corrected the right way the first time. We have two young children and the last thing we would want is potential for mold. Our youngest who is almost 2 was calling Tom uncle before he left the first night and every time he came back. She's is pretty good judge of "energy" so for Tom he got 5 stars from her as well. Tom if you get to see this thank you for your work. I'm glad you took me up on the Gatorade offers and enjoyed the music I was playing for you ^_^
Insurance Agent - Mike Foxx
If water damage, from the smallest overflow from a toilet to full house flood from a pipe burst, threatens your home or office call us at (209) 368-6119. We are here to help and care for not only your home or office, but for you as an individual. We are a family owned business and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event. Our ultimate goal is to help make it a little less stressful on you.
Flooding in San Joaquin Delta
The past two winters the San Joaquin Delta area experienced flooding that they hadn't seen in over 30 years.
Flooding is the most common natural disaster in the United States, affecting all 50 states. Flooding typically occurs when there is a failure of water control structure, such as a levee, or when water due to rain and/or snow melt accumulates faster than it can be absorbed or carried away by a river. San Joaquin County faces flooding risk from both of these causes.
In the early 1900s, many natural wetlands in the San Joaquin Valley were drained for agricultural use. A system of levees was introduced to prevent water from flooding the natural wetlands.
In the San Joaquin Valley, there are four major rivers that flow into the San Joaquin River. Melting snow pack from the Sierra Nevada as well as rainwater is carried through these rivers until they drain into the San Joaquin Delta. In a normal year, reservoirs hold the water until it can be released in a controlled manner downstream, but high precipitation can fill the reservoirs. Even on clear days, solar radiation can melt the snowpack, potentially overwhelming the reservoirs.
Find your FEMA flood zone and other locally determined flood hazard areas:http://www.sjmap.org/floodzoneviewer/Viewer.asp
SERVPRO of Lodi Cleans Commercial Fires
This jewelry store suffered medium smoke damage and odor after the building next door caught fire.
SERVPRO of Lodi was called out recently to clean a jewelry store in Jackson, CA that had smoke damage due to a fire in the building next door. Quickly on site we were able to deodorize the building and start the cleaning process, thus eliminating loss of business down time.
Available 24/7/365 SERVPRO of Lodi has the staff and expertise needed to return your commercial building to its pre loss condition quickly and efficiently. Our certified cleaning technicians have the great responsibility of taking care of your business and they take their responsibility seriously!
Call SERVPRO of Lodi at 209-368-6119 and we'll be happy to review your fire, smoke, water, mold issue and make it "Like it never even happened."
SERVPRO of Lodi Commercial Building Tips
If your commercial building were to suffer a water damage from a burst water main, would you and your employees be prepared?
Make a Plan!
First ask yourself some "what if?" scenarios. Would your employees know what to do? How will you ensure their safety? Once you ask yourself these questions, put them together and create an emergency plan for your business. The plan should include safety for everyone, a set of procedures to follow, and how to carry on with business to avoid a disruption in cash flow.
Here is a list of important things to include in your plan:
- an emergency contact list (accessible from off-site)
- emergency procedures
- emergency staffing instructions
- vendor lists and contact info
- data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.
What is the acronym WEA?
Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government- alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security and the National Weather Service.
Alerts received at the right time can help keep you safe during an emergency. WEA alerts can be sent to your mobile device when you may be in harms way, without need to download app or subscribe to a service. WEA may be used to share:
- Extreme weather warnings
- Local emergencies requiring evacuation or immediate action.
- AMBER Alerts
- Presidential Alerts during a national emergency
WEA will look like a text message will typically show the type and time of the alert. The message will be no more than 90 characters.
Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, includng how to determine if your mobile device is WEA-capable.
SERVPRO of Lodi - IICRC Certified
2019 IICRC Certification
SERVPRO of Lodi is a proud member of the IICRC: Institute of Inspection Cleaning & Restoration.
The IICRC has a specific set of standards for water, fire, smoke, mold, trauma cleanup, remediation of drugs, and upholstery cleaning.
The IICRC is also a member of the American National Standards Institute (ANSI), further ensuring that standards are being followed on a national level.
Here at SERVPRO of Lodi we value the training and knowledge that the IICRC provides. We are proud to send our employees to classes where the curriculum is taught so that they can become certified. This certification is a guarantee that every time a job is performed, from the smallest water loss to the largest water loss, SERVPRO of Lodi is here to professionally ensure that the job is completed correctly.
Is Your Business "Emergency Ready"?
If you own a business and suddenly have a water or fire damage, would you and your employees be prepared?
SERVPRO of Lodi offers the ERP: Emergency Ready Profile, a useful tool that can help prepare your business for anything that may happen. The SERVPRO Emergency Ready Profile serves as a quick reference document, detailing important building and contact information. It can be an ideal supplement to any existing emergency preparedness plan. Rather than simply reacting to a disaster, businesses can be proactive by establishing a relationship with a restoration company. SERVPRO of Lodi is a leader in fire and water damage response and can help you get your property back in working order.
The SERVPRO Emergency Ready Profile offers the following:
A free assessment of your facilities emergency preparedness.
Secure information in one location that will help you get back into your building following a disaster.
Facility details such as shut off valve locations, priority contact information and identification of the line of command to authorize emergency work to begin.
Commercial Property Damage
Flooding and water damage events at Lodi's commercial properties are often complex with numerous issues that require a knowledgeable and quick response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Restoring Commercial Properties Presents Unique Challenges
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
About SERVPRO of Lodi
SERVPRO of Lodi specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Why SERVPRO for Construction Protection
Every construction project, no matter how large or small, will create a cleaning project. Fortunately, there are many ways to keep post construction cleaning to a minimum, all of which SERVPRO of Lodi can provide. We work with numerous local remodeling contractors to be sure your home is kept clean and dust free throughout the rebuilding process.
Pre-construction site protection certainly has some financial benefits. It will reduce required labor, prevent incidental damage to unprotected areas, and shorten project lifetime. Containment also has some safety benefits – it creates a safety barrier to keep non-construction people away from the work area and it will help prevent the spread of airborne particles/construction dust, some of which may be toxic and difficult to clean completely.
Overtime these particles settle over surfaces and belongings, traveling through HVAC systems and permeating throughout the home. It is possible to suffer from post construction dust for months or even years, especially if the HVAC system has not been properly sealed or cleaned. This can negatively affect the occupants, chiefly those with compromised immune systems or those sensitive to allergens.
Our IICRC certified team creates a site protection plan in accordance to each customer’s unique needs. Construction and site protection can at times be obstructive to those who choose to occupy the home throughout the project. However, our team strives to design contaminate shields that won’t compromise the occupants’ use of the home. By utilizing our vast range of materials to protect HVAC systems, carpeting, walls, ceilings, and everything in between, SERVPRO of Lodi can save you time, money and headaches.
Why SERVPRO for Fire Restoration
There are numerous causes of fires in homes and businesses. Depending on what materials burn, this can produce different types of smoke and soot.
Below is a list of the types of smoke and soot and their characteristics:
Wet Smoke – Caused by burning plastics and synthetic materials; Low heat, smoldering, pungent odor, sticky, smeary.
Dry Smoke – Caused by burning paper and wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.
Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.
What to do after a fire:
- Keep hands clean and wear gloves so as not to further soil upholstery, walls and woodwork.
- Place clean towels or old linens on rugs, upholstery and carpet traffic areas to avoid spreading soot.
- If the electricity is off, empty the freezer and refrigerator and prop doors open to avoid odor from rotting food.
- Clean and protect chrome with a light coating of petroleum jelly or oil.
- Wash houseplants gently on both sides of leaves.
What NOT to do after a fire:
- Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Lodi.
- Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
- Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
- Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
- Don't send garments to an ordinary dry cleaner. Improper cleaning may result in permanent damage.
Fire remediation service, call SERVPRO of Lodi 24/7/365 at 209-368-6119